Extended Stay America Suites- Orlando - Altamonte Springs

“The rooms are ok , especially for the price they a charging its very conventional. Never had any real issues with none of front desk people except for 1 . I've stayed here for a month, swiped my card, have gotten multiple rooms and keys and today was very inconvenient as the water isnt even hot at the moment and giving Luke warm . But what's more inconvenient is the fact that I had to get new keys for the room keys today and the lady up front who is known to be mean and have attitudes towards people told me I had to go all the way to my car to get an ID even though ive literally had this room for weeks and rebooked multiple times, every other front desk person has been extremely nice, recognize me as a RECURRING PAYING CUSTOMER, and have never inconvenience me in my time here . I hope this reach management and let the African American know that she needs to do better or just stay outta hospitality all together.”

“First room I was in was in smelt terrible had to switch immediately, couldn’t even breathe in there. They switched me to a much nicer room. Had to comment on that, hence the 3 stars on the “room” portion. But the only reason I’m even writing a review is ROBERT AT THE FRONT DESK deserves some serious recognition. That man was attending to a TON of people by himself, bouncing around like a rubber ball and absolutely bent over backwards for me and multiple people I observed in less than like, a 30 minute span. Give that man a raise or a paid day off, seriously. You should be happy to have him.”

“I absolutely love the hotel. Yes, you'll see a few roaches from time to time. however, this hotel actually does things about it. The amount of time pest control comes out to make sure its staying up to par is wonderful. If you have any issues the hotel staff take care of it.. The location is awesome too my husband n I go for nice midnight walks.”